Returns & Exchanges
Arc'teryx is committed to product quality and customer satisfaction, offering free returns within 30 days of purchase for items in new, unworn condition with original tags attached. Items purchased through our ReBIRD program or marked as Final Sale are not eligible for return.
Initiate Your Return
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in the original shipping box and include the packing slip provided in your digital return confirmation.
Affix the Shipping Label
Download and print the prepaid shipping label from the portal, then attach it clearly to the outside of your package.
Drop Off and Track
Deliver your package to the designated carrier location; once received at our facility, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing